FAQ

Mulabo!

How much is admission?

Admission is free.
Are reservations required for entering the venue？

Not required. Visitors can enter the venue anytime but on days reserved for groups.
When is the venue closed?

Mulabo! is closed on Sunday, Monday, and designated Murata holidays. For details, see the venue calendar page.
When are events of robots or workshops held?

They are held on irregularly. Please check News.
Can children enter the venue alone?

Mulabo! does not admit unattended preschool children. We ask that accompanying parents or guardians keep an eye on children.
Unattended elementary school students visiting Mulabo! must bring a form with contact details for a parent or guardian in case of emergency. But Murata manufacturing Co., Ltd. will not take any responsibility when visitors are involved in any incident or accident.
Is Mulabo! wheelchair accessible?

There are no obstructions for wheelchair users. All floors are level. If you wish to participate in the discover experience, call us for details.
Does Mulabo! accommodate visitors who don't speak Japanese?

Discover experience is available in English.
Where is the closest station?

No.2 exit of Shin-Takashima Station, Minatomirai Line.

About how long does it take to finish DISCOVER experience?

It takes roughly 50 minutes.
Accompanied parent or guardians can enter?

Yes. No reservations are required for accompanied parent or guardians.
Can small children participate DISCOVER experience?

Yes, they can. However, preschool children must be accompanied by a parent or guardian. We recommend one reservation in a pair.
Are reservations required to enter discover zone?

No reservations are required.
How can I make a reservation?

Reservations can be made online. Use the Reserve an Experience page.
How can I cancel a reservation?

A cancellation link is included at the end of the reservation verification message. You can also call Mulabo! directly. (Telephone: 045-227-3011)
Can I reduce number of my reservation？

Not available online. Please call Mulabo! directly. (Telephone: 045-227-3011)
Can I add number of my reservation?

Please use the Reserve an Experience page.
Is a waiting list available, in case others cancel their reservation?

No waiting list is available.
How can I make a reservation on the day?

Please visit and ask reception staff. If seats are available, we will guide you on a first-come, first-served basis.
Can I make a group reservation?

Yes. We accept school groups only. Please call us for details (Japanese only).

Is parking available?

No parking is available. We encourage visitors to use public transportation. Visitors with physical disabilities who wish to use parking should call us at least one day before their visit. (Telephone: 045-227-3011)
Is bicycle parking available?

No bicycle parking is available, and parking is prohibited in the area around the venue.
Is any place available to store baggage?

Store any baggage in a first-floor locker, which can be used only on the same day during open hours.
Are there places to change diapers, and is a nursing room available?

Diaper-changing tables are provided in the male, female, and multipurpose restrooms. A nursing room is also available.
Are pets allowed?

Do not bring pets to the venue, with the exception of assistance dogs such as guide dogs, hearing dogs, or service dogs.
Is photography or recording videos allowed?

When taking pictures, avoid inconveniencing other visitors. Please refrain from using selfie sticks, tripod and shooting with a flash.
Can visitors bring a boxed lunch or beverage?

Visitors can bring their own refreshments, but note that eating and drinking is only permitted in the Think Zone. Please take your trash with you when you leave.
How can visitors claim a lost or forgotten item?

Lost items are kept for one week after they are found. Visitors claiming lost items are asked to bring identification with you.